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Communication Skills Basics

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Communication Skills Basics

Communication Skills Basics

People communicating with speech bubbles

😊 Part 1: Matching Emotions and Body Language

1. Match each facial expression or body language to the correct emotion or message:
1. Arms crossed, frowning
2. Leaning forward, nodding
3. Hands on hips, raised eyebrows
4. Smiling, open arms
5. Looking away, slumped shoulders
A. Welcoming and friendly
B. Confused or questioning
C. Angry or defensive
D. Interested and listening
E. Bored or upset

🗣️ Part 2: Tone Words Fill-in-the-Blanks

2. Complete each sentence by choosing the best tone word from the word bank:

Word Bank: excited, calm, angry, worried, cheerful, serious

a) "Please clean your room," Mum said in a __________ voice because she had asked three times already.

b) "We're going to the beach tomorrow!" Sarah announced in an __________ tone.

c) The teacher spoke in a __________ manner when explaining the safety rules.

d) "Good morning, everyone!" the shopkeeper said in a __________ voice.

e) Dad used a __________ tone to help his daughter feel better about her test.

f) "Where is my homework?" Jake asked in a __________ voice, looking everywhere.

🎭 Part 3: Role-Play Practice Prompts

3. Choose TWO scenarios below to practice with a partner. For each scenario, act it out twice - once with poor communication and once with excellent communication:

Scenario A: Asking a friend to help you with homework

Scenario B: Apologising for accidentally breaking something

Scenario C: Explaining why you're late to class

Scenario D: Asking your parents for permission to go to a friend's house

Scenario E: Giving directions to someone who is lost

Scenario F: Comforting a friend who is feeling sad

4. After your role-play, write three things that made the second version more effective:

👂 Part 4: Active Listening Reflection

5. What does it mean to be an active listener? Circle all the correct answers:

Looking at the person who is speaking

Thinking about what you want to say next

Nodding to show you understand

Interrupting when you have a good idea

Asking questions to understand better

Playing with your phone while listening

6. Think about a time when someone really listened to you well. How did it make you feel?
7. What is one thing you can do to become a better listener?

🎨 Part 5: Communication Art Activity

8. In the space below, draw or doodle a picture that shows good communication. You might draw:

• Two people having a friendly conversation

• Someone using positive body language

• A scene showing active listening

• Your own creative idea about communication!

9. Write 2-3 sentences explaining what your drawing shows about good communication:

💭 Part 6: Personal Reflection

10. Complete this reflection about your own communication style:

One thing I do well when communicating is: ________________________

Something I would like to improve about my communication is: ________________________

This week, I will practice better communication by: ________________________

11. Why is good communication important in everyday life? Give at least two reasons:

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